Privacy Policy
Last updated: November 2026
1. Who we are
WellForms USA provides immigration form-preparation services and a case-management platform for immigration offices, operated by WM Digital LLC in New Jersey, USA. This notice explains what information we handle and why.
2. What we collect
Contact and account data (name, email, phone); the information and documents the client or the office uploads for their case (forms, IDs, certificates and other file documents); communications with us; and technical security logs (device, IP address and activity) to protect accounts.
3. How we use it
Only to prepare and organize cases, operate the platform and client portals, send reminders and provide support, protect security and meet legal obligations. We do not sell personal information or use it for third-party advertising.
4. Who we share it with
Service providers that run the service under contract (Cloudflare: hosting and storage; Resend: email; Stripe: payments, where applicable) and government agencies only as part of a filing that the client or their office directs. Also when the law requires it.
5. Security
Encryption in transit and at rest, individual accounts with permission controls, activity logging, shared-use detection and encrypted backups. Access to case files is limited to the office responsible for the case.
6. Retention
We keep information while the account or case is active and for as long as the law requires. Backups rotate and are deleted in their normal cycle.
7. Your rights
You can ask us what information we hold about you, correct it or delete it. To delete your account, use the account deletion page on this website or call us: we will verify your identity before processing the request.
8. Cookies
We use only the cookies essential for sign-in and language. No advertising cookies or third-party trackers.
9. Minors
Family case files may include data about minors provided by their parents or legal representatives as part of their case; it receives the same protections.
10. Contact and changes
Questions: (862) 346-1622 · Garfield, NJ. If this notice changes, we will publish the new version on this same page.